![]() Customers are driven to safer and cleaner places to buy overpriced coffee.” They must deal with, and try to work around, often disruptive and dangerous non-customers who have settled in at Starbucks shops. Employees must clean up drug users’ needles and other dangerous artifacts. ![]() “This has had cascading negative effects on company sustainability. “Since instituting this Third Place policy, store managers have complained of assaults, theft and drug use in stores,” said FEP Director Scott Shepard. Doubling down on its wokeness, the company subsequently introduced a “Third Place policy” that invited non-customers to use Starbucks facilities regardless of the uses to which they put those facilities. The proposal, if approved by Starbucks shareholders, seeks to compel the company’s board of directors to create a committee on corporate sustainability to review and question the impact of the company’s political and social commitments in order to determine if and how they undermine profitability and growth.įollowing allegations of racism at a Philadelphia Starbucks in 2018, the company conducted an organization-wide “racial-bias education” program – led by Eric Holder, a former attorney general in the Obama Administration – that resulted in Starbucks attempting to have its baristas lead a national conversation about race. We are performance driven, through the lens of humanity.Washington, D.C./Seattle, WA – Today, shareholder activists from the National Center for Public Policy Research’s Free Enterprise Project (FEP) will follow their August lawsuit against Starbucks’ racist civil rights violations by presenting a proposal to all Starbucks shareholders asking them to demand answers regarding the coffee giant’s political agenda. With our partners, our coffee and our customers at our core, we live these values:Ĭreating a culture of warmth and belonging, where everyone is welcome.Īcting with courage, challenging the status quo and finding new ways to grow our company and each other.īeing present, connecting with transparency, dignity and respect.ĭelivering our very best in all we do, holding ourselves accountable for results. To inspire and nurture the human spirit – one person, one cup and one neighbourhood at a time. And with every cup, we strive to bring both our heritage and an exceptional experience to life. ![]() Today, with more than 32,000 stores in 80 countries, Starbucks is the premier roaster and retailer of specialty coffee in the world. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. He left Starbucks for a short period of time to start his own Il Giornale coffeehouses and returned in August 1987 to purchase Starbucks with the help of local investors.įrom the beginning, Starbucks set out to be a different kind of company. A place for conversation and a sense of community. He had a vision to bring the Italian coffeehouse tradition back to the United States. In 1983, Howard travelled to Italy and became captivated with Italian coffee bars and the romance of the coffee experience. From his first cup of Sumatra, Howard was drawn into Starbucks and joined a year later. In 1981, Howard Schultz (Starbucks chairman, president and chief executive officer) had first walked into a Starbucks store. The name, inspired by Moby Dick, evoked the romance of the high seas and the seafaring tradition of the early coffee traders. From just a narrow shop front, Starbucks offered some of the world’s finest fresh-roasted whole bean coffees. It was true when the first Starbucks opened in 1971, and it’s just as true today.īack then, the company was a single store in Seattle’s historic Pike Place Market. We make sure everything we do honours that connection – from our commitment to the highest quality coffee in the world, to the way we engage with our customers and communities to do business responsibly.įrom our beginnings as a single store nearly forty years ago, in every place that we’ve been, and every place that we touch, we've tried to make it a little better than we found it.Įvery day, we go to work hoping to do two things: share great coffee with our friends and help make the world a little better. ![]() It’s just a moment in time – just one hand reaching over the counter to present a cup to another outstretched hand. It happens millions of times each week – a customer receives a drink from a Starbucks barista – but each interaction is unique.
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